速賣通售后服務(wù)模板

小編分享的速賣通售后服務(wù)模板主要是圍繞物流過(guò)程與速賣通買家及時(shí)溝通， 在物流過(guò)程，速賣通買家是比較想了解產(chǎn)品貨運(yùn)進(jìn)展的，及時(shí)良好的溝通能夠提高買家的交易感受，我們?yōu)槟峁┝巳齻€(gè)交易關(guān)鍵點(diǎn)與買家保持溝通的郵件模板。 warehouse. it's by ems, 5-7 working days to arrive.

tracking number is： *********

tracking web is： ********

you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.

we warmly welcome your feedback.

您好 先生/女士

非常高興的告知您，郵遞員剛剛?cè)∽吣I的產(chǎn)品。您的產(chǎn)品將通過(guò)ems的方式，在7個(gè)工作日后到達(dá)您那里。物流單號(hào)為：***********，物流查詢地址：*****

物流信息更新到網(wǎng)頁(yè)上需要1-2個(gè)工作日，我們會(huì)實(shí)時(shí)查看物流信息，如果由于物流出現(xiàn)耽擱，我們會(huì)及時(shí)的告知您。 the information shows it was handed to customs on jan. 19. tracking number：************. you can check it from web: ***************.

you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.

best wishes.

您好 先生/女士

我是**。我是告訴您訂單的比較新進(jìn)展情況，比較新的信息顯示，您的產(chǎn)品已經(jīng)在6月19日到達(dá)貴國(guó)海關(guān)。物流單號(hào)為：***********，您可以在*******查詢物流信息。 the information shows it is still transferred by sydney post office. tracking number：************. please check the web *******.

you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.

best wishes!

這種速賣通售后服務(wù)模板的作用：在投遞過(guò)程中提醒客戶注意不要錯(cuò)過(guò)投遞信息，保持手機(jī)開機(jī)。同時(shí)，可以提醒客戶給你留評(píng)。這樣能有效降低壞評(píng)出現(xiàn)的可能性，增加買家對(duì)于您速賣通售后服務(wù)的評(píng)價(jià)。 forward. we sincerely hope to see you again in the future. i will give you the best discount，when you buy again.and my store has some good price products, welcome to my store: http://www.aliexpress.com/store/*****best wishes.

您好 先生/女士

謝謝您給予我的好評(píng)，您的鼓勵(lì)讓我們會(huì)做得更好，真心希望您能夠再次光顧我的店鋪，當(dāng)您下次購(gòu)買時(shí)，我一定會(huì)給您比較優(yōu)的折扣。

速賣通售后服務(wù)模板一：在產(chǎn)品發(fā)貨后，告知買家相關(guān)貨運(yùn)信息：

hello sir/madam

it's a pleasure to tell that the postman just picked up your item from our warehouse. it's by ems, 5-7 working days to arrive.

tracking number is： *********

tracking web is： ********

you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.

we warmly welcome your feedback.

您好 先生/女士

非常高興的告知您，郵遞員剛剛?cè)∽吣I的產(chǎn)品。您的產(chǎn)品將通過(guò)ems的方式，在7個(gè)工作日后到達(dá)您那里。物流單號(hào)為：***********，物流查詢地址：*****

物流信息更新到網(wǎng)頁(yè)上需要1-2個(gè)工作日，我們會(huì)實(shí)時(shí)查看物流信息，如果由于物流出現(xiàn)耽擱，我們會(huì)及時(shí)的告知您。

期待您的回饋!

這種速賣通售后服務(wù)模板的作用：告知速賣通買家產(chǎn)品已經(jīng)發(fā)貨，并給買家一個(gè)初步的交易等待時(shí)間區(qū)間。如果使用小包或碰到物流堵塞的意外，也可以在這封郵件告知買家，做好產(chǎn)品延遲到達(dá)的心理準(zhǔn)備。

速賣通售后服務(wù)模板二：貨物到達(dá)海關(guān)后，提醒貨運(yùn)相關(guān)進(jìn)展：

hello sir/madam

this is **. i am sending this message to update the status of your order. the information shows it was handed to customs on jan. 19. tracking number：************. you can check it from web: ***************.

you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.

best wishes.

您好 先生/女士

我是**。我是告訴您訂單的比較新進(jìn)展情況，比較新的信息顯示，您的產(chǎn)品已經(jīng)在6月19日到達(dá)貴國(guó)海關(guān)。物流單號(hào)為：***********，您可以在*******查詢物流信息。

您將馬上收取到您的產(chǎn)品，郵遞時(shí)間有點(diǎn)耽擱，敬請(qǐng)諒解，希望這不影響您對(duì)產(chǎn)品的使用。 祝您好運(yùn)!

這種速賣通售后服務(wù)模板的作用：在產(chǎn)品入關(guān)的時(shí)候告知速賣通客戶貨物的投遞進(jìn)展。如果遇到貨物擁堵情況，對(duì)買家表示歉意。如果產(chǎn)品需要報(bào)關(guān)，可以在此通知買家準(zhǔn)備提前。

速賣通售后服務(wù)模板三：貨物到達(dá)郵局，提醒買家給予好評(píng)：

hello sir/madam

this is **. i am sending this message to update the status of your order. the information shows it is still transferred by sydney post office. tracking number：************. please check the web *******.

you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.

best wishes!

這種速賣通售后服務(wù)模板的作用：在投遞過(guò)程中提醒客戶注意不要錯(cuò)過(guò)投遞信息，保持手機(jī)開機(jī)。同時(shí)，可以提醒客戶給你留評(píng)。這樣能有效降低壞評(píng)出現(xiàn)的可能性，增加買家對(duì)于您速賣通售后服務(wù)的評(píng)價(jià)。

速賣通售后服務(wù)模板四：感謝評(píng)價(jià)，為此后二次交易作鋪墊：

hello sir/madam

thank you for your positive comment. your encouragement will keep us moving forward. we sincerely hope to see you again in the future. i will give you the best discount，when you buy again.and my store has some good price products, welcome to my store: http://www.aliexpress.com/store/*****best wishes.

您好 先生/女士

謝謝您給予我的好評(píng)，您的鼓勵(lì)讓我們會(huì)做得更好，真心希望您能夠再次光顧我的店鋪，當(dāng)您下次購(gòu)買時(shí)，我一定會(huì)給您比較優(yōu)的折扣。

我的店鋪有一些不錯(cuò)的產(chǎn)品，歡迎光臨http://www.aliexpress.com/store/***。

祝您好運(yùn)!